Customer Service Administrator

Customer Service Administrator role available! We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach. Working for this company brings a competitive salary, pension contribution, 24 days annual leave + bank holidays, contribution towards Private Healthcare and more. The team is friendly, dynamic and welcoming. This role is a 6-month temporary contract with the potential to be extended.

Summary:

• Role: Customer Service Administrator
• Monday – Friday, 8:30 – 5pm
• A temporary role guaranteed for 6 months but potential to be extended
• Salary: £26,780
• Has training and development opportunities available
• 1 hour lunch break

Main Duties of Customer Service Administrator:

• Manage orders from enquiry through to completion
• Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly
• Produce Invoices and credit notes for orders and returns
• To be of general assistance in the smooth running of the office and department processes
• Set up new customer accounts
• Maintenance of documentation to ensure information is up to date and accurate
• Communicating with internal and external customers

Requirements of Customer Service Administrator:

• Able to communicate effectively over the phone and face to face
• Ability to use Microsoft Office and willing to learn in house software systems
• Experience dealing with complaints & enquiries
• Experience in processing orders
• Experience working with Microsoft Navision is desirable but not essential

If this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment – 01484 645 269.