Customer Account Coordinator

A well-established and nationally renowned manufacturer based in Shipley is looking for a Customer Account Coordinator to join its Sales team on a temporary, ongoing basis.

This is a long-term opportunity, with the contract expected to continue well into 2027, making the Customer Account Coordinator position ideal for someone looking for stability while gaining further experience within a busy sales environment.

Key Responsibilities

• Deal with customer enquiries by telephone and email, providing a professional and helpful service
• Prepare quotations, primarily for Spares customers, and process customer orders
• Manage customer correspondence and follow up enquiries to ensure customers receive a timely response
• Complete general administration duties, maintaining accurate records and ensuring deadlines are met

What’s on offer to the Customer Account Coordinator

• £15.74 per hour
• 37.5 hours per week
• Admin-Flexi working pattern Monday to Thursday core hours of 9:30am-12:00pm and 2:00pm-3:00pm
• Friday core hours of 9:30am-1:00pm, with an early finish once the 37.5 hours have been completed

What We’re Looking For

• Previous experience in administration, customer service or sales, ideally involving telephone and email communication
• Excellent communication skills with good written and verbal English
• Good computer skills, including Microsoft Office, with the ability to learn new systems quickly
• Strong organisation, accuracy and attention to detail

The Customer Account Coordinator role is based in Shipley and is easily accessible from Bradford, Leeds, Bingley, Keighley and the surrounding areas.

If you’re interested in the Customer Account Coordinator position, click Apply or contact Conor Wood at E3 Recruitment for more information.