Customer Service and Sales Team Leader

  • Permanent
  • Newcastle-under-Lyme, Staffordshire
  • Posted: 11th February 2019
  • Salary: £23500.00 - £26000 per annum
  • Duration:
  • Reference: BBBH4427
  • Industry: Building and Construction Products
  • Location: Newcastle-under-Lyme, Staffordshire
  • Start Date: ASAP
  • Skills:

This is a position that can offer a Customer Service or Sales Supervisor / Team Leader the opportunity to join a business within the Building Products industry that provide unparalleled training, development and progression opportunities. The environment and culture are tailored towards enabling individuals to truly excel and develop.

You have the opportunity to apply for a Customer Service and Sales Team Leader for the nation’s largest manufacturer of building products, whose Group now supply on a global scale and have been trading for over 200 years!

The role/responsibilities:

  • Lead and motivate a team of Sales Co-ordinators in providing an excellent customer service, supporting sales and successfully resolving customer issues quickly and efficiently.
  • Ensuring that the team meet service levels and targets, as set by the company, assisting with day to day workloads as required and leading by example.
  • Liaising with Transport and calculating Self Bill Haulage payments
  • Working with external teams and customers to promote stock/products and increase sales through understanding client and their requirements.

About you:

  • You will be IT literate with the ability to use Microsoft office packages competently, specifically Excel
  • You will be able to communicate effectively across all channels, dealing with all levels of customers and have the ability to develop and maintain positive working relationships
  • Previous experience of people leadership / supervisory background, demonstrating creativity, adaptability and sales experience.
  • You will also need to have a full driving licence and be prepared for overnight stays from time to time for training and meetings.

What is offered to you in return?

This is a position which will really allow you to showcase your leadership abilities and grow as a Team Leader.

Not only this but you will also be working for a large, renowned company who will appreciate what you do and reward you for your hard work and dedication.

Having recruited for this company for a while, E3 have received fantastic feedback from both candidates who we have placed there and existing staff members regarding the culture of the company and their enjoyment of working there!

Join the team and contact us now!



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