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Customer service advisor

  • Permanent
  • West Yorkshire
  • Posted: 30th August 2023
  • Salary: £23000.00 - £24000 per annum
  • Duration:
  • Reference: BBBH11763
  • Industry:
  • Location: West Yorkshire
  • Start Date: ASAP
  • Skills:

Are you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis.

Customer service advisor job requirements

  • Knowledge of using databases, MS office and Excel systems.
  • Acting as a first point of contact for any incoming enquiries via the website, phone or email
  • Processing orders in a timely manner.
  • Chasing outstanding orders to make sure client expectations are met.
  • Update company dataset accurately
  • Previous IT support experience desirable.
  • Experience of MS Windows and Office 365 desirable but not required.
  • Further training to be provided where required.
  • GCSE Maths & English or equivalent

Customer service advisor ideal personal skills:

  • Ability to work effectively by yourself and as part of a small, responsive team.
  • Analytical and logical approach to problem solving.
  • A diligent and positive approach to work, with a mindset of continual improvement.
  • Good communication skills

Customer service advisor details

8.30 am – 5.00 pm

Monday to Friday

Office based in Huddersfield

Ready to embark on a journey as a Customer Service Advisor in the world of Facilities Management? Join them creating exceptional experiences for their clients while enjoying competitive compensation and a chance to expand your horizons. Apply now for this Customer service advisor role and be a key player in the companies success story!

 
 

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